Editor’s Note – this event is now fully booked.
We’ve answered some Frequently Asked Questions on how to book for this event. If you can’t find the answer to your question here, please contact us!
P.S. Don’t forget to RSVP to show your interest on our Facebook page.
Where and when is Pug Cafe Halloween?
Saturday 28th & Sunday 29th October from 8am – 6.40pm. Pug Cafe Halloween will be held at Esquires Coffee, Ground Floor, 278 High Street, Guildford GU1 3JK.
Do I need a booking?
Yes! You need a confirmed booking to attend as these events are strictly booking only.
How do I book if I am a PUG OWNER?
Booking opens on Saturday 30th September at 11am and you will need to send your booking request to the booking email address – HalloweenPugOwner@gmail.com
Please note, our previous events have been extremely popular so we strongly advise you send your booking request as soon as the booking email is released if you hope to be successful. It is worth preparing the email in advance and keep it ready to send.
Please email with the following booking details:
1. Your Full Name
2. How many pugs you are bringing (max 3) + NAMES + attach photo
3. Contact Number
4. Human group size – please keep to an absolute minimum – ideally 2 but we may be able to cater for a few groups up to 4 if you are a family with children.
5. Your preferred day – Saturday or Sunday.
6. Your 1st and 2nd preferred time slots. If you are completely flexible please state so but only if you are 100% flexible. E.g. you would accept an early or late slot.
What are the time slots available at the Pug Cafe?
Each slot is 70 minutes long, and start at 8am, 9.10am, 11.30am, 12.40pm, 2pm, 3.10pm, 4.20pm and 5.30pm.
Please note, we do keep a number of slots and spaces aside for friends and family, charity tickets, social media competitions and press.
How do I book if I am a PUG LOVER?
Due to overwhelming demand on our previous events and our very limited space at this venue, we expect to be oversubscribed again. We wish to limit any disappointment and manage expectations accordingly so please note that we only have a maximum of 4 pug lover spaces in each slot.
You must email us your booking request to – HalloweenPugLover@gmail.com
Email us your following booking details:
1. Your Full Name
2. Contact Number
3. Human group size – please keep to an absolute minimum – ideally 2 but we may be able to cater for a few groups up to 4 if you are a family with children.
4. Your preferred day – Saturday or Sunday.
5. Your 1st and 2nd preferred time slots. If you are completely flexible please state so but only if you are 100% flexible. E.g. you would accept an early or late slot.
Unfortunately, we are unable to respond to every request due to the volume of expected requests, but if you message us via social media or through our website pugcafe.co.uk then we’ll always endeavour to help.
How do I pay if I have been successful with my request?
We will email you offering a day and time slot – you then must agree to our booking terms and conditions, before we send you a payment link to pay your booking fee. This will be a PayPal.Me link so please ensure you have signed up for an account.
You must pay your booking fee within 48 hours or we may offer your space to someone else. We will then send your confirmation once we have received payment.
How much is the booking fee?
£5 each for Pug Owners and £10 each for Pug Lovers.
Each pug owner booking allows for 2 people at £5, any additional guests are charged at pug lover rate. A proportion of the booking fee is donated to our chosen charity – The French & Pug Dog Foundation.
Please note the booking fee is non-refundable, and it is paid to Pug Cafe organisers. It is NOT taken by Esquires Coffee Guildford – please do not attempt to pay them.
Do I need to print off my booking confirmation?
Yes please, print your booking confirmation email and bring it with you on the day.
Can I swap my slot with someone else?
Please do not swap your slot with another guest or give away your time slot whether that be personally, via online giveaway or competition. It is forbidden to sell your booking on.
All changes must be made through Pug Cafe via the booking email. We only accept transfer requests if you are ill, your pug is unwell or has come into season, or you have extenuating circumstances, and it will always be at the discretion of the Pug Cafe team.
You must let us Pug Cafe know at least 5 days before the event if you are unable to attend as after this time we cannot accept any changes.
Can I just turn up?
We are sorry but we ask you do not come to the Pug Cafe without a confirmed booking to avoid disappointment. You will not be able to come in without a booking.
Facebook says there are hundreds of people attending – is this accurate?
Those who RSVP to this event are showing their interest in attending. We cannot cater for all the people who have RSVP’d as attending as we have a strict capacity limit on the day to ensure it is a safe event.
Does my pug have to meet certain criteria to attend?
Yes! If you are bringing your pug they must be:
Well socialised with other dogs
Up to to date with their vaccinations
Well behaved and unlikely to show aggression to other dogs around food
Healthy and not showing any symptoms of contagious illness
Not suffering or recently suffered from Kennel Cough
By putting in your request you are confirming that you adhere to the following. While we understand this is a new experience for your dog, we take it in good faith from you that they are well-behaved and well socialised with other dogs.
Will Esquires be open as normal that day?
Esquires will be closed to the public and it will be classed as a private event. You will need a booking for the Pug Cafe to come in.
Will it be safe?
Yes! Our main priority is to host a safe and fun event for all, which is why we are taking bookings to adhere to our strict capacity limit. This is a risk-assessed event, and we will do everything possible to ensure it is safe for both humans and pugs.
How many pugs can I bring?
Maximum three, but if you want to bring more please put in a request in your booking request email – it may not be fulfilled, but we will try our best to accommodate your grumble of pugs.
Are pug crosses allowed?
Yes! We absolutely love pug mixes just as much as pugs. If your pug is a mix, please tell us what mix your pug is in your booking request email.
Are other breeds allowed to attend?
We love all dogs, but as this event is Pug Cafe we can only accommodate pug or pug crosses.
My pug has never been to a coffee shop before, I’m not sure how they will react?
We recommend taking your pug to a dog-friendly coffee shop or café prior to the event to ensure they are OK in this environment. If your dog finds it stressful in any way, please do not bring them to the event and let us know as soon as possible.
Do I need a pug to attend?
Pug Cafe events are primarily for pug owners, but we have limited allocated spaces available for pug lovers too.
What happens if I don’t get a slot?
You will be put on the official waiting list and contacted if a slot becomes available.
Where is the nearest train station?
There is London Road Guildford which is 5-minute walk and the closest to Esquires. The much larger Guildford mainline station is 10-15 minute walk away.
Guildford mainline station is just 33 minutes direct from London Waterloo.
Is there car parking available?
There are several parking options available, if you’re coming by car then details many car park can be found at Guildford Car Parks.
You can also find cheap parking options at Just Park.
How can I find out who else is attending?
Please join our exclusive group PUGCAFE, to meet fellow pugs-about-town and see sneak peeks of what you can expect on the day.